| Category | Skilled Work (Perm) |
| Created | 2010-03-11 |
| Owner | ljmac |
| Work Required | Office, Admin, Customer Services |
| Name | Lisa McGuinness |
| <a href='mailto:lisa33mac@hotmail.com'>lisa33mac@hotmail.com</a> | |
| Resume | Curriculum Vitae Miss Lisa J McGuinness 3J39 Urb Sta Anna Costa Del Silencio Arona Tenerife Tel: 634317326 Tel: 922 784828 D.O.B 06/12/1975 lisa33mac@hotmail.com Profile: I’ve had over fifteen years experience within the catering industry and am looking for a new, fresh and exciting challenge. I consider myself to be very knowledgeable, conscientious and honest with a get up and go attitude. I have also run my own successful business for a number of years whilst living abroad. I like to think of myself as a leader who is fair and who leads by example. I am confident, methodical, energetic, humorous and sometimes forceful. My speciality is Customer Services. Compass Group, Chartwells, Bedford School Catering Department Hospitality Manager: August 2007 – February 2010 Entering Contract Catering was a completely new challenge, joining a team of 42, being responsible for 22 general assistants, all Front of House issues, Staff Management, managing all bookings via school intranet, phone and email, customer services and complaints, seeing all services through, ( breakfast, tuck, lunch and suppers) liaising with Executive Chef on a daily basis, covering all menus, printing and daily changes, handling all monies, weekly banking, overseeing all delivery and collection of daily hospitality requirements, organising all functions, quotes, costings, equipments and preparations, all in house training, maintaining health & safety procedures, preparing and serving of the private dining suite, maintenance of all equipments, managing timesheets, absentees, rotas, inductions, labour restructures, payroll system, wine stock, Nexus Software, updating and uploading on to catering website and covering general managers role if absent. The Leaside Hotel Hotel Manager: March 2006 – July 2007 I first applied for the job at the Leaside just as Bar/Restaurant Manager. Within three months I was then promoted to Hotel Manager. Responsibilities: Front of House, Staff Management, Bar Management, Handling of all Monies, Banking, Accounts, Staff Rota’s, Guestmaster Systems, Checking In, Checking Out, Stock Control, Stock Rotation, Ordering of all Bar Stock, Bookings and Co-Ordination for Restaurant, Weddings, Events and Functions, Serving Bar and Restaurant, Customer Service, Customer Complaints, Health and Safety Issues, House Keeping, In House Training, Staff Training Matrix and day to day running of the hotel. Spectrum Recruitment Agency The Woburn Inn: Catering Assistant: January 2006 – March 2006 Responsibilities: Setting up of Restaurant, Customer Service, Room Service, Clearing of Bar and Restaurant, Clearing of Glass Washing Area. Whilst the agency had sent me to the Woburn Inn, The Manager Michael Dixon offered me full time employment which I declined as I would not accept the position of waitress, only supervisor or manager, which he understood. Syngenta International Research Centre, Bracknell. Food & Beverage Supervisor: May 2005 – October 2005 Responsibilities: Management of 12 staff, Overseeing of all site eateries, Overseeing Cleanliness of Dining Areas, Cleaning Rota’s, Intranet Bookings, Re- writing Job Specs and Descriptions, Running of the Bistro, Food Hall and Conference Dining Suites, Auditing, Cable & Wireless, Bracknell Catering Assistant: March 2005 – May 2005 The Local Pub, Silencio, Tenerife Landlady: October 1998- December 2004 Training & Education: NVQ Level 3 Hospitality Nexus Software HACCP QTS & QTH Level 2 Catering Food & Hygiene Health & Safety First Aid Word, Excel & PowerPoint O level English Grade A O level Accounts Grade C RSA Typing 1, 2 & 3 Distinction Pitman Typing 1 & 2 Distinction References: Available Upon Request Interests: Entertaining, Socializing, Internet, Football & Tennis |
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